PT Ikonsultan Inovatama (IKON) and Freshworks – a cloud-based software company – in late October officially announced their partnership. Through this collaboration, IKON as an experienced IT management consulting company since 2002, acts as a Solution Partner for Freshworks products, especially for the medium and upper scale market in Indonesia.

“We see great synergy and enthusiasm in this opportunity for cooperation,” said Manoj Ravichandran, as Head Partner Recruitment Asia Pacific.

Munin Widardjo, president director of IKON, said, “Freshworks is a Software as a Service (SaaS) company that has a complete range of products/solutions that are very much needed by companies in Indonesia. The rapid development of Freshworks company demonstrates the quality of its products and customer satisfaction, at competitive prices.”

Freshworks products include a variety of solutions. Starting from Sales and Marketing (FreshSales), Customer Support (FreshDesk), IT and General Service Management (FreshService), and Human Resources (FreshTeam).

The “New Normal” condition, which encourages companies to continue to innovate to be more efficient, responsive, and able to provide services remotely / virtual. Freshworks is an ideal and appropriate alternative solution to use, and it is a cost-effective Saas solution.

Freshworks provides innovative customer and employee collaboration software for businesses of all sizes, making it easy for teams to acquire, serve and nurture customers forever. Freshworks SaaS products provide a 360-degree view of the customer, are ready to use, easy to use and offer a fast return on investment. With headquarters in San Mateo, California, Freshworks has 3,100+ team members who are focused on serving customers around the world. Visit for more information.

IKON is a leading information technology and management consulting services company in Indonesia. For more than 18 years, IKON has helped leading companies in Indonesia to define and achieve their business goals by transforming technology and business. For more information about IKON, please click the following link. (*)


Photo: Faceworks Facebook Fanpage

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